Hi Laura,

okay, you want me to pick for you? Of course: Go with Beau M!

I am sending you an email now with more information and our hidden gems 🙂

If you need any other hostel tips, we are here for you ❤️
Matt

Hi Nicolas,

Thanks a lot for your feedback and message! I know it is not easy for someone to face this criticism, therefore thank you for your feedback and clarification. You have a point: our screenshots are old, this is on me!

I have updated the article in detail with fresh screenshots, reviews, and our own conclusion. I even discussed your hostel a while back with a friend who visited Sofia and stayed at your hostel.
You can find the entire update here: https://hostelgeeks.com/best-hostels-in-sofia-bulgaria/#hosteln1 or pls just scroll above.

I like that you are very transparent about your rules, policy, extra fees. It seems all very open and easy to spot; even your photos have this massive text in red. I can imagine it is frustrating when travelers stay at your place and then complain, knowing beforehand what they were booking. My recommendation is: Keep in mind that NEW, potential guests are reading your public replies.

Thanks again,
Matt

I hope this message finds you well. My name is Nicolas, and I am the new owner of Hostel N1 in Sofia. I recently noticed that Hostelgeeks features our hostel in an article titled “Best Hostels in Sofia, Bulgaria.” However, the information presented is outdated and may not accurately reflect the current management and standards of our hostel.

On September 21, 2023, we underwent a significant change in ownership and management, resulting in a complete overhaul of our services, policies, and guest experience. Unfortunately, the current listing on your website still includes screenshots of reviews from 2022, which do not reflect the improvements we’ve made. Moreover, the “Last updated” date of 13.08.2024 appears incorrect, as the information hasn’t been refreshed since 2022.

Given these changes, I kindly request that you update the article or remove the outdated information about our hostel. I can provide documentation to confirm the change in ownership and any other details you may need.

Thank you for your attention to this matter, and I look forward to your response.

Best regards,
Nicolas
Hostel N1 In Sofia

Thanks for sharing, Kalvin.

This Kiwi.com is terrible! Booking through them will make your travel experience like unworthy! I booked two Kiwi.com booking numbers for my family of 6 people from the U.S. for our vacation in Dubai, Singapore, Chiang Mai and Bangkok, Thailand from 6-25-2024 to 7-11-2024. We had a terrible experience with Kiwi.com during this trip. Their customer services representatives were terrible with no common sense, no knowledge of self-transfer and immigration, allow too little time for transfer, left their customers in the cold overseas, only interested in their customers’ money. and operated like robots and inhuman. When customers have medical problems prior to the date of travel, are stuck overseas, either for medical reasons or missing their flights due to immigration, Kiwi.com only was only interested in their customers’ purchasing of new plane tickets overseas where the price was too astronomical. I will never buy future tickets with Kiwi.com again. For existing bookings, if you want to cancel them due to medical problems with doctor’s order that prohibited to travel, Kiwi.com only offers an ultimatum: 1) cancel the entire trip for all parties in the same booking and Kiwi.com would return only 20 euros even though you spent close to $15,000 for the plane tickets and then rebook a new booking a day before travelling with Kiwi.com or 2) proceed with the same original itinerary, even though some of the members were not able to travel due to the doctor’s order. Kiwi.com does not care. This Kiwi.com is a scam. Their headquarter is located in the Czech Republic and does not care about the logistics of their customers’ well-being when travelling. All that Kiwi.com wants to do is for their customers to buy new tickets with them while overseas, to make money and to squeeze every dollar out of your pocket. When Kiwi.com gets your money, you will never see another cent refunding back to you even though we purchased AXA Plus Travel insurance offered by Kiwi.com with the premiums paid by us to Kiwi.com. I will never book future plane tickets with Kiwi.com and I will never recommend Kiwi.com to anybody for future overseas travels. Please think twice before you purchase a ticket with Kiwi.com. I will rate Kiwi.com as a 0 if the scale allows it! This is a terrible travel agency that I have dealt with in my entire life!

Hey Jimmy,

Oh yes, they are coming slowly to North America. we got some guides on cool Canada and USA hostels as well. They do exist, but it takes some digging =)

Safe travels,
Matt